How to Order
Our focus is to provide both the information and products that will make your life a bit easier. If you would like to buy any of the available products, please follow these steps:
You can search for items to order by either browsing The Neurodiversity Shop or by searching, using the search function located in the top right hand corner of each page or if you are on a mobile device, it will be located by clicking on the menu in the top left corner of your device.
Adding an item to your basket
When you have found an item you wish to order, enter a quantity you require and click ‘Add to Cart’. It will add this item and quantity to your shopping cart.
Viewing your shopping cart
To view the items in your cart, click the Shopping Cart situated at the top right of each page. Once an item has been added to your Cart it will be added to a tally and indicated at the top of the page. When viewing your basket, you can edit quantities by entering the new quantity and clicking on ‘Update Cart’ or cancel an item altogether by clicking on the cross situated next to the item. If you try to exceed the maximum quantity available, the system will inform you. If you want to add another product to your Cart simply click on ‘Continue Shopping’.
When you have finished shopping click ‘Checkout’. You will be asked to login if you are an existing customer or create an account if you are not an existing customer. You will be directed to the checkout.
Step 1: Billing Information
You will be asked to complete the form with your billing and delivery address information. Please ensure your delivery address is a street address with the correct suburb, city and postal code. Please ensure your correct cell phone number is entered. Once you have completed this section click on ‘Continue to Shipping Method’.
Step 2: Shipping
Please select the shipping option you wish to use for your order. We use The Courier Guy for our deliveries and they ship to almost any destination in South Africa. If you experience any problems in selecting a courier, please contact us for assistance. Once you have completed this section click on ‘Continue to Payment Method'
Please select your payment method. We accept credit card payments (VISA and Mastercard) as well as EFT as payment method.
If you select a Credit Card Payment, you will be directed to the secure Payfast payment gateway to complete your payment transaction. A confirmation of your order will be emailed to you.If you select EFT, an e-mail will be sent to you to confirm your order and this will include our account details for payment using EFT. We will ship your order once we have confirmed that your payment is in our bank account.