Returns Policy

Returns Policy
We check all our goods for quality, prior to dispatch and your products should all reach you in good order.  In the event that any product is defective, broken or damaged at time of receipt, please notify us via email to info@autismresources.co.za within 72 hours of receipt of your order. Your product will be replaced or a refund will be offered depending on the nature of the problem.

Goods may be returned , unused, and in their original packaging, with all tags still attached. The returned goods should have a copy of your invoice. Postage for such goods will be for the account of the shopper, and will include insurance to the value of the product/s. Postage for such goods will not be for account of Autism Resources South Africa.  Such goods must be shipped within 7 working days of receipt of the goods.  

Should you not like what you have purchased and would like to return it for a refund, a 15 % handling fee will be charged. We will give you the refund after we have received the goods in good unused order. 

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